Shipping policy

Thank you for choosing Allure Luxe. We are committed to delivering your luxury lash essentials with care, efficiency, and reliability.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during new launches, promotions, or high-volume periods, processing times may be slightly extended.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Priority Shipping: 1–3 business days
International Shipping: 7–21 business days (varies by destination)

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs processing, or holidays.

International Orders

We proudly ship worldwide. Customers are responsible for any customs fees, duties, taxes, or import charges required by their country. Allure Luxe is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, contact us immediately at Allureluxesupport@gmail.com . We cannot guarantee changes can be made once an order has been processed.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, Allure Luxe is not responsible for lost, stolen, or delayed packages marked as delivered. If your package is missing, please contact the shipping carrier directly using your tracking information.

If you experience any issues with your order, we are always happy to assist where possible.